Privacy Policy

Skincarebeautyloungge Everglow Salon (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and protect personal data when you visit our salon, contact us, make a booking or use our services in England.

Information we collect We may collect your name, contact details, booking and appointment history, payment information, and information you choose to share about your preferences or the services you receive. Where relevant to providing a treatment safely, we may also ask for health information, such as allergies, skin sensitivities or other relevant conditions. We may collect technical information, such as cookies or basic device and website usage data, if you use our website.

How we use your information We use personal information to manage bookings, provide treatments, communicate with you, process payments, respond to enquiries, maintain business records and improve our services. We use relevant health information only where needed to assess treatment suitability, provide a service safely or meet our legal obligations. We will use your information for marketing only where permitted by law, and you can opt out at any time.

Lawful bases Under UK data protection law, we process personal information where necessary to provide a service or take steps at your request, to meet legal obligations, for our legitimate business interests, or where you have given consent. For health information, we will rely on an appropriate additional legal condition, such as your explicit consent where required.

Sharing your information We do not sell your personal information. We may share it with service providers who help us run our business, such as booking, payment, website or IT providers, and with authorities where we are legally required to do so. These parties must handle information appropriately and securely.

Keeping your information We keep personal information only for as long as necessary for the purposes described in this policy, including to provide services, meet legal and accounting requirements, resolve disputes and enforce agreements. Retention periods depend on the type of information and the reason it was collected.

Your rights Depending on the circumstances, you may have the right to request access to your personal information, correct it, ask us to erase or restrict it, object to certain processing, or request a copy in a portable format. Where we rely on consent, you can withdraw it at any time. You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk. To exercise your rights or ask a question, contact Skincarebeautyloungge Everglow Salon through the contact details or booking channel you normally use.

Cookies and website use If our website uses cookies, they may be used to make the site work, remember preferences or understand how visitors use the site. You can manage cookies through your browser settings and, where applicable, our cookie controls. Disabling some cookies may affect website functionality.

Security We use reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access or disclosure. No method of transmission or storage is completely secure, but we take steps to safeguard the information we hold.

Children Our services are intended for adults unless a service is specifically offered to a younger person with appropriate permission. We do not knowingly collect children’s personal information without appropriate consent.

Changes to this policy We may update this policy from time to time. The latest version will be made available through our usual business or online channels.